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Managed Security Services Provider (MSSP)

Managed SOC Services

Benefit from Sapphire’s MSSP cross sector expertise

Sapphire has experience working with the public and private sectors, delivering a range of managed services, including Managed Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), Vulnerability Management and Security Awareness Training. 

Our expert security analysts integrate these managed services with our threat intelligence feeds to provide our customers with an accurate picture of their organisations’ cybersecurity as well as customised reporting that is suited to their business needs. 

Our managed security service includes: 

  • UK based Security Operations Centre (SOC) 
  • Tier 3 UK Datacentre, IL2 and IL3 Compliant 
  • Fully Managed 24x7x365 by Skilled Security Analysts 
  • Incident Assessment / Management (including forensics) 
  • Pro-Active Threat Detection and Threat Hunting


  • Security Operations Centre (SOC)
  • SIEM as a Service
  • Vulnerability Management
  • Endpoint Detection and Response (EDR)
  • Incident Response
  • Threat Intelligence
managed security services

Sapphire’s approach

Expertise & Knowledge  

Sapphire’s analysts are highly skilled and experienced security professionals. Analysts that focus on both threat intelligence and analysis integrate the two disciplines to offer an expert response to security events. This approach means that customers benefit from quick answers to complex security events, identifying gaps and areas of concern reducing time to detect threats and threat dwell time.  

Dynamic Reporting – Tailored to Your Businesses Needs  

We provide detailed, actionable reporting based on your organisation’s individual needs, focusing on valuable, relevant security information that will improve the security of your organisation. We provide commentary throughout our reporting packs, adding perspective and enabling further knowledge share.  

A Consultative Approach  

Sapphire Managed Services can become an extension of your security teams. Sapphire’s analysts host monthly consultations, providing opportunities to delve further into our cyber security events and findings relevant to your organisation. 

Managed Security Service: Why Sapphire

Managed Security Operations Centre (SOC)

Sapphire’s Security Operations Centre (SOC) combines expert analysts, premium threat intelligence and leading technologies, delivering a unified view of security across our clients estate. 

This, coupled with continual monitoring, enhanced reporting, and the opportunity to take advantage of our analyst’s expertise through regular consultations, means that Sapphire is best placed to protect organisations from cyber threats. 

Our managed services are delivered from our UK-based SOC, 24x7x365. 

Click here to learn about our SOC service.


Sapphire’s Managed Security Information and Event Management (SIEM)combines leading information and event management technology with the experience and expertise of our SOC analysts, delivering the best security monitoring available today helping organisations reduce exposure to cybersecurity threats. 

The ability to reduce threat dwell time minimises exposure to existing cyber threats. This coupled with a significantly improved Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) means that organisations benefit from improved operational efficiencies and lower costs associated with cyber security incidents. 

Click here to learn about our SIEM service.

Managed Vulnerability Management

Vulnerability Management analyses the entire environment, detecting risk to exploitation across datacentres, remote workers, cloud and the corporate network. Sapphire works in close partnership with clients to provide them with complete visibility of the vulnerability landscape, enabling them to identify, prioritise and remediate vulnerabilities. We detect and prioritise exploitable vulnerabilities so customers can quickly identify risk. Our Vulnerability Management service negates the need for the client to carry out their assessments.

Click here to learn about our Vulnerability Management service.

Managed Endpoint Detection and Response (EDR)

Sapphire Managed EDR protects and analyses all known and unknown cyber threats. Threat data is enriched with industry-leading threat intelligence, offering a deeper context and enables our analysts to detect threats more efficiently. We provide customers with 24×7 visibility of malicious attacks on all endpoints. The service includes full remote remediation to ensure that clients’ endpoint devices are secured. 

Click here to learn about our EDR service.

Managed Security Awareness Training

Often the most effective form of defence against cyberattacks is the people in the organisation. Developing and maintaining a security awareness programme can empower your employees to help to defend your organisation against phishing and social engineering attacks. Sapphire’s Managed Security Awareness Training provides engaging educational content delivered via our cloud platform  as part of a sustained training and awareness programme, combined with ongoing testing with regular phishing assessments. Training topics covered include data security, phishing, sensitive data handling and more. 

Click here to learn about our Security Awareness Training.

Managed Threat Intelligence

Sapphire’s Managed Threat Intelligence (TI) Service monitors, investigates, alerts, and offers remediation against existing or newly emerging threats that can negatively impact any business, brand, or individual. Our service provides operational, brand and vulnerability intelligence to reduce an organisation’s exposure to the activities of cybercriminals.

Click here to learn about our Threat Intelligence


1. What is MSP vs MSSP?

A Managed Service Provider (MSP) is an organisation that delivers a managed services for IT Infrastructure. Services focus on networks, endpoints and infrastructure. Managed Security Service Providers (MSSP) deliver managed security services to protect an organisation from internal and external cyber threats.

2. What is the difference between a SOC and a SIEM?

Security Information & Event Management (SIEM) collects log data from various sources and analyses it to detect abnormal or malicious behaviour, or cyber-attacks. A Security Operations Centre (SOC) consists of a team of security experts who will utilise technologies such as a SIEM to detect, analyse and respond to new and emerging cyber security incidents.

Want To Know More About Sapphire’s Managed Security Services?

Contact a member of our team today.

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