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Security Operations Centre (Managed SOC Services)

Managed SOC Services

SOC (Security Operations Centre)

Addressing the growing volume of threats in a structured and effective manner and at scale requires a dedicated Security Operations Centre (SOC). Building a SOC function in-house is time-consuming and requires a significant investment in human and technological assets.

Sapphire’s Managed SOC brings together the latest technology with highly skilled analysts to protect organisations from a UK-based centre, 24×7.

security operations center soc


The Security Operations Centre’s essential function is to monitor, prevent, detect, investigate, and respond to cyber threats. The SOC also combines people, processes, and technology to strengthen an organisation’s security posture.

Sapphire provides Managed Security Services using the following best practices:

Detection: In cyber security, threat detection is critical. A Security Operations Centre monitors an organisation’s environment 24x7x365 to uncover malicious or suspicious activities, collecting as much information as possible on threats for more in-depth investigation.

Investigation: SOC analysts scrutinise suspicious cybersecurity incidents to determine the precise nature of the threat and its extent. This means our security teams are working to understand the attack vector, how the chain of events unfolded and how to respond.

Response: Front-line SOC teams coordinate with your technical team to assist and advise in the remediation of any issues.

Reporting: The SOC team provides detailed, actionable reporting based on the individual needs of your organisation, focusing on valuable, relevant security information that will help improve your internal security strategies.



Find out how our security experts can take care of front-line threat detection, analysis, prevention and reporting for your organisation.

latest threat intelligence


There are many reasons for a SOC, everything from risk reduction and protection of corporate value to meeting regulatory requirements concerning the handling and monitoring sensitive data.

Those organisations with significant resources develop their own in-house Security Operations Centre. However, partnering with a Managed Security Service Provider (MSSP) achieves the exact impact of combating potential security threats with minimal capital expenditure.

Managed SOC Services: Why Sapphire?


Investing in next-generation countermeasures means customers benefit from access to the latest Security Information and Event Management (SIEM), Endpoint Detection Response (EDR), Vulnerability Management, etc. Sapphire powers this with high-grade threat intelligence feeds that greatly enrich our customer’s data output by adding context.


With 25 years of experience and a certified specialist team of security analysts, our customers benefit from working with professionals who are as adept at dealing with security breaches as they communicate the benefits to the board.


Operating around the clock from a UK-based SOC powered by a Tier 3 datacentre, Sapphire delivers the highest quality of service. This can be tracked and measured using dynamic reporting tailored to each organisation.

Frequently Asked Questions

1. What tools are used in a Security Operations Centre?

The modern SOC needs industry-leading security tools to stay ahead of the threat landscape. Attackers constantly evolve their tools and techniques, meaning security architecture must keep up with these emerging risks. As such, a SOC generally utilises:

  1. Security Information and Event Management (SIEM).
  2. Vulnerability scanners and penetration testing tools.
  3. Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS).
  4. Firewalls and Next-Generation Firewalls (NGFW), which can double as IPSs.
  5. Log Management Systems, which are usually a part of SIEM.
  6. Cyber Threat Intelligence Feeds and Databases.

2. What makes a Next-Gen SOC?

With macro trends shifting the perimeter and increasing volumes of threats, security measures must react accordingly. The Next-Generation SOC has responded to this increase in complexity by deploying more automated solutions to respond to a dynamic attack surface and ever-larger volumes of threats using machine learning and other intelligent data handling capabilities.

3. What does a SOC monitor?

A Security Operations Centre’s services have standard procedures to detect, filter and triage threats. A SOC must monitor logs, endpoints, and other security events, allowing analysts to minimise risk. To perform this function effectively, the SOC needs to understand which threats are urgent and what further investigation is required, instigating a multi-level escalation process.

Want to know more about our SOC service?

Contact our SOC team today

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