Cyber Security Awareness Training & Phishing

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Security Awareness Training

With remote working becoming the norm for so many, employees have become an even more considerable cyber risk for organisations. From email security to ensuring staff set-up strong passwords, there is much to learn.

Hard to monitor and with mitigation requiring longer-term change programmes, security teams struggle to devote the necessary time and resources to delivering training in an already busy environment.

Technology cannot alone provide your organisation with complete protection from successful attacks.

It is important to embed a culture of security within your organisation and the mindset of your staff as they are the first line of defence of the attack chain and can reduce the risk of security breaches.

If you’re looking for ways to deal with cybersecurity threats, there are many available safeguards to combat human error or initiate behavioural change – security awareness training being one.

SAPPHIRE SECURITY AWARENESS TRAINING PROGRAM

Sapphire’s security awareness training service helps organisations upskill employees to embed a culture of cybersecurity.

Our online portal promotes cyber awareness by providing a steady stream of information designed to help organisations to modify their employees’ habits and behaviour through a variety of interesting and informative resources.

Security awareness training is a form of cyber security education meant to heighten security awareness about common threats across the wider employee base. This should include employees, contractors, and temporary staff.

Security awareness training is among the most cost-effective ways to reduce risk.

HOW DOES SAPPHIRE CHOOSE THE TOPICS COVERED?

At Sapphire, we aim to deliver a successful security awareness training program to ensure that your employees understand and fully engage in security measures.

Because our team have vast expertise and knowledge, we can provide much more than just a security awareness guide for your employees.

To inform our training sessions, we respond to high-profile cybersecurity news, intel from our consultants and existing staff and information coming in via Sapphire’s threat intelligence service from our Security Operations Centre (SOC).

Our team’s responsibilities range from awareness training to policy management and distribution.

Sapphire can, therefore, tailor training to the needs of the organisation.

How to measure cyber security awareness training

Sapphire records the metrics of attendees to observe what their actions are post-training. You must ensure that your staff’s knowledge and attitude correlate with what they have learnt. For example, if one month after a module delivered on phishing emails results in your staff still clicking through on suspicious emails, the lessons in the training have not been adhered to (and more training and awareness needs to be done).

This security risk is not just about phishing attacks. We need to record the uptake and metrics around all activity to assist you in compliance certification to demonstrate, for example, that staff have been trained on GDPR or Anti Bribery.

FREQUENTLY ASKED QUESTIONS (FAQS)

1. WHAT TOPICS SHOULD SECURITY AWARENESS TRAINING INCLUDE?

Topics should be selected to be engaging and encourage participation. Effective training programs can address issues such as:

Social Engineering
Ransomware/ Malware
Phishing
Password Management
Multi-Factor Authentication
Physical Security
Removable Media
Business Email Compromise
Browser Security
GDPR

2. WHAT IS THE DIFFERENCE BETWEEN SECURITY AWARENESS AND SECURITY TRAINING?

Security awareness is crucial as it focuses on educating employees who have the lowest understanding of cyber security. On the other hand, a training program is meant to teach individuals the specialist skills needed to perform complex cyber security tasks more effectively.

3. WHAT IS SECURITY AWARENESS TRAINING BEST PRACTICE?

Practical security awareness training turns your employees into a line of defence against cyber-attacks. Depending on employee numbers, security awareness training can be conducted in different ways:

i. Dividing awareness content into digestible segments

All of the content delivered via our portal is visually rich, engaging and easy to consume, which has been broken down into smaller, easier to understand sections.

ii. Focus on the most relevant risks

To better understand what training should include, content should focus on key risks to your business environment. This helps with relevance, reduces resource burn and increases participation.

iii. Make the security awareness program resonate

Ensure you provide real-life stories and examples of cyber security attacks based on their working environment. This approach helps to build critical thinking.

4. HOW CAN YOU MEASURE THE SECURITY AWARENESS OF YOUR EMPLOYEES?

Common methods for testing if your employees’ security awareness is on track include:

Regular phishing simulations
Assessments and exercises
Quizzes
Reporting on user engagement enables you to track improvement

5. HOW OFTEN SHOULD AN ORGANISATION TRAIN EMPLOYEES?

Industry standards usually mandate an organisation has as a minimum quarterly security awareness training, which offers an excellent opportunity to update employees on the latest trends, policies and threats, and changes to best practice.

Security Awareness Training

Implement a culture of cyber security in your organisation.

Security Awareness Training

SAPPHIRE SECURITY AWARENESS TRAINING PROGRAM

HOW DOES SAPPHIRE CHOOSE THE TOPICS COVERED?

How do we deliver cyber security awareness training?

How to measure cyber security awareness training

FREQUENTLY ASKED QUESTIONS (FAQS)

1. WHAT TOPICS SHOULD SECURITY AWARENESS TRAINING INCLUDE?

2. WHAT IS THE DIFFERENCE BETWEEN SECURITY AWARENESS AND SECURITY TRAINING?

3. WHAT IS SECURITY AWARENESS TRAINING BEST PRACTICE?

4. HOW CAN YOU MEASURE THE SECURITY AWARENESS OF YOUR EMPLOYEES?

5. HOW OFTEN SHOULD AN ORGANISATION TRAIN EMPLOYEES?

Want to know more about Sapphire’s security awareness training?