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Endpoint Detection & Response (EDR)

sapphire cyber security services

Managed EDR Services

Endpoints continue to be one of the most vulnerable parts of any infrastructure.

Protect your workforce with industry leading endpoint security, fully managed and delivered by expert security analysts. We inspect all security events on all endpoints. We process and enrich security data with industry-leading technologies and threat intelligence, quickly responding to threats, conducting detailed threat hunting and analysis. With Managed EDR, we protect your business 24×7.

Traditional endpoint security doesn’t stop all known attacks. Our managed service enables you to benefit from the complex capability requirements of intuitive EDR without the additional drain on your resources. Sapphire’s Managed Endpoint Detection and Response (EDR) provides visibility, protection, detection and proactive responses to cyber threats.

Alert: Enterprise-wide visibility on all endpoint devices using advanced behavioural techniques combined with granular interrogation allows for dynamic mapping of attacks in each organisation’s environment.

Responsive: Friction-free isolation of infected systems, black-listing malicious files, and forensics collection for further analysis and mitigation.

Managed: 24 x 7 endpoint detection management frees up the security team to focus on core competencies, allowing them to address long-term security strategy and report to senior stakeholders.

Managed Endpoint Security: Features

UK Based Security Operation Centre

The Sapphire SOC is based in the UK for both operations and storage of security data. Both our SOC and data centre are built on a fully redundant and highly available architecture to ensure zero data loss and continual service operation. Customer data is secured in our Tier 4 datacentre and compliant with ISO 27001, Cyber Essentials+, PCI DSS, CSA Star, ISO14001 and ISO9001.

Expert Cyber Security Analyst Team

Sapphire’s Managed EDR service gives the best insight into new, emerging, known and unknown threats on endpoints. Detecting threats early and remediating before threats can take hold reduces time to respond to real threats to any business.

Our team is experienced in multiple technical disciplines. Our analysts are further supported by our SOC Manager and a 24×7 Helpdesk team, as well as comprehensive premium support from technology providers. Analysts are accredited and certified with each technology provider to ensure the best possible service for our customers.

Global Incident Response Integration

We provide a Global Incident Response (IR) service to enhance our ability to support customers at a time of critical attack or compromise. We integrate global threat intelligence data into our SOC, giving analysts an enriched view of existing, new and emerging threat actors and attack vectors on a minute by minute basis. Customers benefit from understanding how threats detected within their local environment relate to a global view.

Integration with Enriched Threat Intelligence Sources

Our SOC provides a range of additional managed security services such as vulnerability management and Managed SIEM services. Managed EDR customers can benefit from this, as threat intelligence curated from these services is shared with our EDR service.

Root Cause Analysis

Our Analysts will use our Managed EDR tools to examine threats for root cause, considering the threat vector, protocols, known bad actors and threat intelligence data to determine how threats have manifested and caused security incidents. This information is included as case evidence and shared with our customers.

Threat Hunting

The Sapphire SOC provides a range of mitigation responses to clients to ensure known and understood threats can be quickly contained or eliminated through either automated or manual response functions.

Rapid Response

Reacting quickly and effectively to cyber security events is critical to protecting the business. Our Managed EDR accelerates threat detection and response times using expert analysts. Our team operates 24×7, backed by the latest threat intelligence and machine learning capabilities available in the industry today. We help identify and mitigate risk in record time.

Visibility & Control

Our Managed EDR service gives the best insight into new, emerging, known and unknown threats on endpoints. Detecting threats early and remediating before threats can take hold reduces time to respond to real threats to any business.

Endpoint Detection and Response: Benefits

Threat Prevention

  • Stops all malware attacks
  • Unique behavioural approach to stop unknown attacks
  • Complete ransomware protection
  • Online & offline protection
  • Windows, Mac, Linux support

Detection & Response

  • Visualise every stage of an attack
  • Uncover root cause in minutes
  • A comprehensive picture of endpoint activity
  • Easily search and investigate endpoints and fix issues

Advanced Threat Visibility

  • Capture all endpoint activity
  • Visualise the attack
  • Identify root cause
  • Aggregate custom threat intel
  • Minimise resource impact

 

Proactive Threat Hunting

  • Stop advanced threats
  • Automate the hunt
  • Reduce the attack surface
  • Integrate defences
  • Leverage community experts

 

Rapid Response

  • Isolate infected systems
  • Ban malicious files
  • Collect forensic data
  • Remotely remediate devices

Fully Managed Service

  • 24×7
  • Integrated Threat Intelligence to enrich customer data
  • Monthly reports
  • Expert Analysts and Threat hunting reducing MTTD/MTTR

FREQUENTLY ASKED QUESTIONS (FAQS)

1. What is Endpoint Detection and Response (EDR)?

Endpoint detection and response (EDR) is a security solution that combines endpoint data collection and real-time monitoring for threats with analysis capabilities and automatic remediation.

2. How does Endpoint Detection and Response work?

Endpoint Detection and Response provides comprehensive real-time endpoint visibility to understand malicious activity. An agent monitors events for malicious behaviours using machine learning and ‘known bad’ signatures. EDR solutions are also essential for threat hunting.

3. Does SIEM replace EDR?

EDR and SIEM complement each other. A SIEM will consume data from EDR and feed it into an aggregated single-view of risk, acting as a centralised point of management.

4. Why is Endpoint Security important?

Endpoint security is vital because end-user devices such as laptops, desktops, and mobile devices are often a landing point for an attacker looking to steal data or move laterally.

5. What is an endpoint agent?

An endpoint agent is installed on a device to monitor and alert on potentially malicious actions.

6. What is the difference between an EDR and XDR?

An Extended Detection and Response (XDR) solution takes a broader view than EDR, monitoring malicious actions into the email, cloud, etc.

Want to know more on how you can secure your endpoints?

Contact a member of our team today.

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