Managed Security Services

Managed Security Services Provider (MSSP)

Developing and maintaining an effective cyber security posture can be challenging. Implementing a successful strategy requires time, resources, and cyber security expertise.  

Sapphire’s Managed Security Services (MSS) are designed to help you proactively enhance your organisation’s cyber security.

Our UK-based SOC analysts combine expertise with the latest threat intelligence and industry-leading technologies to protect, detect, and assist in remediating security threats.

Therefore, our customers can demonstrate their return on investment by reducing the overheads associated with developing and managing an in-house Security Operations Centre (SOC). 

Check out our blog post, ‘ Security Operations Centre Best Practices, ‘ to learn more about the five key elements to consider when choosing a managed security service provider. 

Benefit from Sapphire’s MSSP cross-sector expertise.

Sapphire has experience working with the public and private sectors, delivering a range of managed services, including Managed Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), Vulnerability Management and Security Awareness Training. 

Our expert security analysts integrate these managed services with our threat intelligence feeds to give our customers an accurate picture of their organisation’s cyber security and customised reporting suited to their business needs. 

Our managed security service includes: 

  • UK-based Security Operations Centre (SOC) 
  • Tier 3 UK Datacentre, IL2 and IL3 Compliant 
  • Fully Managed 24x7x365 by Skilled Security Analysts 
  • Incident Assessment / Management (including forensics) 
  • Pro-Active Threat Detection and Threat Hunting
Chat Now |


UK-based managed security service provider

  • Security Operations Centre (SOC)
  • SIEM as a Service
  • Vulnerability Management
  • Endpoint Detection and Response (EDR)
  • Incident Response
  • Threat Intelligence


Expertise & Knowledge  

Sapphire’s analysts are highly skilled and experienced security professionals. Analysts who focus on threat intelligence and analysis integrate the two disciplines to offer an expert response to security events. This approach means that customers benefit from quick answers to complex security events, identifying gaps and areas of concern and reducing time to detect threats and threat dwell time.  

Dynamic Reporting – Tailored to Your Businesses Needs  

We provide detailed, actionable reporting based on your organisation’s individual needs, focusing on valuable, relevant security information that will improve your organisation’s security. We provide commentary throughout our reporting packs, adding perspective and enabling further knowledge share.  

A Consultative Approach  

Sapphire Managed Services can become an extension of your security teams. Sapphire’s analysts host monthly consultations, providing opportunities to discuss our cyber security events and findings relevant to your organisation in more detail. 

Managed Security Service

Why Sapphire

Managed Security Operations Centre (SOC)

Sapphire’s Security Operations Centre (SOC) combines expert analysts, premium threat intelligence, and leading technologies to deliver a unified view of security across our clients’ estates. 

This, coupled with continual monitoring, enhanced reporting, and the opportunity to use our analysts’ expertise through regular consultations, means that Sapphire is best placed to protect organisations from cyber threats. 

Our managed services are delivered from our UK-based SOC, 24x7x365. 

Click here to learn about our SOC service.


Sapphire’s Managed Security Information and Event Management (SIEM)combines leading information and event management technology with the experience and expertise of our SOC analysts. It delivers the best security monitoring available today and helps organisations reduce exposure to cyber security threats. 

The ability to reduce threat dwell time minimises exposure to existing cyber threats. This, coupled with significantly improved Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), means that organisations benefit from improved operational efficiencies and lower costs associated with cyber security incidents. 

Click here to learn about our SIEM service.

Managed Vulnerability Management

Vulnerability Management analyses the entire environment, detecting the risk of exploitation across data centres, remote workers, the cloud and the corporate network. Sapphire works in close partnership with clients to provide them with complete visibility of the vulnerability landscape, enabling them to identify, prioritise and remediate vulnerabilities. We detect and prioritise exploitable vulnerabilities so customers can quickly identify risks. Our Vulnerability Management service negates the need for the client to carry out their assessments.

Click here to learn about our Vulnerability Management service.

Managed Endpoint Detection and Response (EDR)

Sapphire Managed EDR protects and analyses all known and unknown cyber threats. Threat data is enriched with industry-leading threat intelligence, offering a deeper context and enabling our analysts to detect threats more efficiently. We provide customers with 24×7 visibility of malicious attacks on all endpoints. The service includes full remote remediation to ensure clients’ endpoint devices are secured. 

Click here to learn about our EDR service.

Managed Security Awareness Training

Often, the most effective form of defence against cyberattacks is the people in the organisation. Developing and maintaining a security awareness programme can empower your employees to help defend your organisation against phishing and social engineering attacks. Sapphire’s Managed Security Awareness Training provides engaging educational content delivered via our cloud platform as part of a sustained training and awareness programme, combined with ongoing testing and regular phishing assessments. Training topics covered include data security, phishing, and sensitive data handling. 

Click here to learn about our Security Awareness Training.

Managed Threat Intelligence

Sapphire’s Managed Threat Intelligence (TI) Service monitors, investigates, alerts, and offers remediation against existing or newly emerging threats that can negatively impact any business, brand, or individual. Our service provides operational, brand and vulnerability intelligence to reduce an organisation’s exposure to the activities of cybercriminals.

Click here to learn about our Threat Intelligence

Frequently Asked Questions

A Managed Service Provider (MSP) is an organisation that delivers managed services for IT Infrastructure. Services focus on networks, endpoints and infrastructure. Managed Security Service Providers (MSSP) deliver managed security services to protect an organisation from internal and external cyber threats.

A Security Operations Centre (SOC) is a service used to monitor, detect, and respond to security incidents and events across an organisation’s infrastructure. A SIEM (Security Incident and Event Management) identifies, monitors, records, and analyses an organisation’s cybersecurity events in real-time.