Managed Detection and Response (MDR)
Complete Cyber Security Without Complexity
Sapphire's Managed Detection and Response (MDR) service delivers 24/7 cyber security monitoring, threat detection, threat hunting, and rapid incident response for businesses across the UK.
Powered by Theia, it combines Managed SIEM, MXDR, threat intelligence, and managed UK SOC services into one solution. Delivered by our Glasgow based UK SOC, we help organisations of all sizes improve cyber resilience and reduce cyber risk.
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EXPERT SERVICES, MEASURABLE IMPACT.
Real-time detection with Rapid, Expert Response.
Managed SIEM (Security Information
Sophisticated Cyber threats demand complete visibility. Sapphire's Managed SIEM (Security Information and Event Management) service helps organisations across the UK reduce the risk of financial and reputational damage through continuous security monitoring and analysis.
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Managed Detection and Response (MDR)
Sapphire’s Managed Detection and Response (MDR) service combines 24x7x365 cybersecurity monitoring, advanced threat detection, proactive threat hunting, and rapid incident response to stop threats before they impact business.
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Powered by our Glasgow based Security Operations Centre (SOC) and supported by CREST accredited cyber security experts , MDR delivers greater visibility, faster response and stronger cyber resilience for organisations of all sizes across the UK.
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Managed XDR (MXDR)
Managed Extended Detection and Response (MXDR) expands threat detection across endpoints, networks, cloud environments, identities and applications. By combining Microsoft technologies, AI driven analytics, and threat intelligence, MXDR delivers broader visibility and faster threat detection across your digital estate.
We help you select and implement the right security technologies to protect critical assets, reduce cyber risk, align security with business goals and improve overall cyber resilience through customised cyber security solutions.
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24x7 Expert Monitoring – Continuous cyber security monitoring from our Glasgow based UK Security Operation Centre (SOC), ensuring cyber threats are identified, investigated and contained quickly.
Flexibility Managed Service – Whether you use Microsoft security technologies or other platforms, our flexible MDR solutions adapts to your environment, security strategy and business requirements.
Proactive Threat Hunting – Our cyber security analysis actively search for indicators of compromise, emerging threats, and suspicious activity, enhancing threat detection and threat prioritisation before the incident occurs.
Actionable Reporting – Receive clear insights, prioritised recommendations, and expert guidance to strengthen your cyber security posture, improve Cyber resilence and reduce risk
Threat Intelligence Integration – We enhance detection using the latest threat intelligence, IOCS, and TTPs to improve threat hunting, accelerate investigations and enable faster incident response .
Integrated Incident Response – Additional incident response support is included as standard, providing rapid access to cyber security experts when you need them most.
Detect. Investigate. Secure.
DETECT
We monitor your environment 24/7 to identify suspicious activity and emerging threats.
INVESTIGATE
Our experts analyse and validate every alert to understand the what, why and potential impact.
SECURE
We act fast to contain threats, eradicate risk and help you recover with confidence.
MDR Key Feature & Benefits
Detect. Investigate. Secure.
AI & Machine Learning
We use AI to spot patterns and anomalies fast. Machine learning helps us get smarter over time.
Benefit: Faster detection, fewer false positives and stronger defences.
Cross-Platform Visibility
Monitors threats across cloud, SaaS, network infrastructure, and OT environments.
Benefit: Delivers broad coverage and consistent detection.
Behavioural Analytics (UEBA)
Identifies abnormal behaviour across users and entities.
Benefit: Finds threats that bypass traditional rules.
Integrated Threat Intelligence
Enriches event data with multiple feeds for better detection.
Benefit: Speeds up response and improves accuracy.
End-to-End Case Management
Handles incidents from triage to resolution.
Benefit: Ensures transparency and accountability.
Integrated Incident Response
Specialist IR hours included as standard.
Benefit: Seamless support for complex incidents or specialist IR investigations.
STAY AHEAD OF THE NOISE:
SMARTER SECURITY STARTS WITH MDR
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Managed Detection and Response doesn’t stop at detection. We give you clarity, collaboration, and a clear path forward.
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Pre-Deployment Clarity
Your team receives tailored documentation and onboarding support, so everyone knows what to expect.
Collaborative Operations
We work alongside your internal teams, providing real-time visibility and expert guidance.
Action-Focused Reporting
You get prioritised recommendations mapped to timelines and risk levels, helping you act quickly and effectively.