

30+ Years
Protecting what matters most
CREST Certified experts Trusted Security Professionals
Trusted by NHS & UK Government
Proven. Reliable. Secure.
24/7 UK based SOC
Always on. Always Protecting.
INCIDENT RESPONSE
Secure Your Business with Our Digital Forensics & Incident Response Retainer
Cyber security incidents rarely come with warning. Sapphire’s Digital Forensics and Incident Response Retainer gives you immediate access to expert support when you need it most.
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Whether you are dealing with ransomware, a data breach, or a targeted cyber-attacks, our team helps you contain the incident quickly and restore your business with confidence.
Digital Forensics and IR Service, Restoring Your Confidence

SERVICE OVERVIEW
Every Second Counts When a cyber incident occurs
Delays increase risk to your data, finances, and reputation. Many organisations struggle to respond effectively without the right skills or clear processes in place.
Our Incident Response Retainer ensures you are ready
You have experienced specialists on hand who understand the full incident response life cycle, from early detection through containment, investigation, recovery, and post incident review.
Proactive and Reactive Support
We help you prepare before an incident happens and support you throughout recovery if one occurs. Our team works closely with yours to ensure a coordinated response that reduces disruption and protect critical systems.
From handling communications and technical investigation to recovery planning, we guide you through every stage of the incident response process.
Built for Long Term Cyber Resilience
Sapphire’s Digital Forensics and Incident Response Retainer helps you stay in control throughout the incident response life cycle. By combining expert support, strong processes, and intelligence led insight, we help you reduce risk and improve resilience over time.

What You Get with Our Digital Forensics & Incident Response
24/7 Expert Support – Direct access to experienced cyber security professionals at any time, day or night. When an incident happens, our responders are ready to act.
Rapid Threat Containment – Our UK based analysts detect, analyse, and respond quickly using proven techniques and real time threat intelligence to limit damage and restore services faster.
Threat Intelligence Driven Response– We use up to date threat intelligence, including indicators of compromise, ransomware group tracking, and dark web monitoring. This helps us identify attacker behaviour and respond more effectively.
Incident Preparedness and Recovery– We support readiness activities such as tabletop exercises and guidance that strengthen your response capabilities before an incident occurs.
Post Incident Analysis – After the incident, we conduct a clear review to identify lessons learned and improve your cyber security posture for the future.
Incident Response & Digital Forensics Key Features & Benefits

WHY SOC AND THREAT INTELLIGENCE MATTER:
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Integrated Support for Faster, Smarter Response
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When an incident happens, speed and intelligence make the difference. Our SOC and Threat Intelligence capabilities work together to strengthen every stage of response. From providing critical data to automating actions, we make sure every decision is informed and effective.
SOC Collaboration for MSSP Customers
If you use Sapphire’s Managed SOC, our analysts join the IR effort immediately. They provide log data, establish scope, and assist with remediation actions, ensuring a coordinated response.
Threat Intelligence That Powers Response
IOC enrichment, dark web monitoring, and ransomware group tracking give us the insight to act fast. Threat Intelligence driven playbooks enable automated actions like password resets for compromised accounts.
Risk-Based Recommendations
Our SOC team advises on mitigation strategies during and after the incident, helping you reduce risk and prevent recurrence.
Threat Actor Engagement
Manage communications with attackers during ransomware or extortion events.
Benefit: Reduces risk and supports negotiation strategies.
Integration with vulnerability management
Detailed review of the incident to strengthen future resilience.
Benefit: Turns lessons learned into actionable improvements.
Aligned maintenance windows & approvals
Proactive services to reduce risk and improve readiness.
Benefit: Builds long-term cyber resilience.
SOC Collaboration for MSSP Customers
If you use Sapphire’s Managed SOC, our analysts join the IR effort immediately. They provide log data, establish scope, and assist with remediation actions, ensuring a coordinated response.
Threat Intelligence That Powers Response
IOC enrichment, dark web monitoring, and ransomware group tracking give us the insight to act fast. Threat Intelligence driven playbooks enable automated actions like password resets for compromised accounts.
Risk-Based Recommendations
Our SOC team advises on mitigation strategies during and after the incident, helping you reduce risk and prevent recurrence..