Terms & Conditions

TERMS OF TRADING FOR CUSTOMERS (‘CUSTOMERS’) OF SAPPHIRE TECHNOLOGIES LTD (‘SAPPHIRE TECHNOLOGIES LTD’)

Sapphire’s Terms and Conditions supersede all previous documents or agreements relating to the subject matter of this agreement.

Payment of all invoices shall be made within 14 days of the date of issue. Sapphire Technologies Ltd reserves the right to charge interest on overdue in accordance with the “The Late Payment of Commercial Debts (Interest) Act 1998”: such interest to accrue on a daily basis.

Returns may only be made subject to the following conditions:

• The Customer shall obtain a Returns Authorisation Number from Sapphire Technologies Ltd prior to hardware or software being returned.
• Sapphire Technologies Ltd may refuse to issue a Returns Authorisation Number at its sole discretion.
• The customer shall notify Sapphire of any hardware or software which it wishes to be returned within seven days of receipt of that hardware or software.
• The customer shall be responsible for packaging returned hardware and software correctly.
• Credit or refund shall only be given if the hardware or software is received by Sapphire Technologies Ltd in a saleable condition.

All software licences granted by Sapphire Technologies Ltd are subject to the manufacturers’ terms of licence. These terms of licence cannot be varied without written agreement between the customer and the manufacturer. Sapphire Technologies Ltd shall assign to the customer, so far as Sapphire Technologies Ltd is reasonably able, the benefit of all warranties and conditions relating to quality, state, suitability, fitness for purpose and quiet possession contained in its contract with the manufacturer.

The warranties which are assigned under clause 3 (if any), are the only warranties given under this agreement. Any other warranties, conditions, obligations or implied terms which are implied into this agreement by statute, custom or at law (including, without limit, any warranties of fitness for purpose or relating to satisfactory quality) are excluded to the fullest extent permitted in law.

The goods shall remain the property of Sapphire Technologies Ltd until the purchase price for the goods and services has been paid in full.

Sapphire Technologies Ltd shall in no circumstances be liable to the Customer for any pure economic loss, loss of profit, loss of business or like loss.

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