Strategic Support Agreements (SSA)

What
A Strategic Support Agreement (SSA) offers you a unique opportunity to mix and match products, solutions and services within a package to suit your exact needs. This service has four levels of commitment ranging from 5 days to 30 days annual support. The SSA's cover a 12 month period and provides you with peace of mind that, should an issue or opportunity arise that has not been budgeted for, you have a contingency plan in place. You can contact Sapphire and speak to a security expert about any issue and rest assured it is dealt with in a friendly manner.

Options available include:

• Computer Forensics and Data Recovery
• ISO 27002 ( ISO 27002 (ISO 17799:2005): 2005) / ISO 27001 and 27001 Consultancy
• Vulnerability Assessment
• Regular Security Reviews and Health-checks
• Education and Training
• Technical and Installation Services
• Full Access to the Sapphire Helpdesk

As and when an issue arises the client is guaranteed to have the resource readily available to them, and as this service is based on agreed sums, it’s a budgeted expense and immediately available.

 

Business Assurance
> What
A process designed to provide a broad view on the state of the security of a network.
> more

> Who
Every organisation using the Internet in the day to day running of their business should consider implementing a contingency plan for unexpected expenditure throughout the year..
> more

> Why
A single source for all their information security requirements.
> more

Their staff have always been very knowledgeable and keen to work together with our own internal staff to ensure that maximum benefits are obtained to secure our infrastructure as well as strategic planning and managing a secure technical IT environment. "
Clarel Sookun, Head of IT, Deutsche Postbank > more

Computer Forensics	ISO27001
Penetration Testing	Remote Access